Money-back guarantee

Right of return:

The Fair & Pure satisfaction guarantee grants you a right of return within 24 months of the date of purchase - even for packages that have already been opened.

If you would like to return something, please contact us and request a return slip. This enables you to return the goods postage paid. We will refund the purchase price after receipt of the return.

The money-back guarantee does not apply to empty packages!

A complaint of possible shipping damage should always be reported within 8 days.

Our return address is:

Fair & Pure Abt. Retouren
Zur Mühle 2
D-50226 Frechen


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