Contact address:

Fair & Pure 
SoMatEm GmbH
Zur Mühle 2, D-50226 Frechen

HRB-Nr. 7056, Amtsgericht Friedberg
Managing Director: Alexandra Schlevoigt
VAT ID DE272631470

Telephone contact

toll-free from Germany, Switzerland and Austria 00800-74 74 96 96
toll-free from Great Britain 0800-27 97 506
toll-free from France 0805-11 23 97
toll-free from Spain 800-09 84 63
toll-free from Italy 800-14 69 72

E-Mail: info (at)

Information on online dispute resolution: In the first quarter of 2016, the EU Commission will provide an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS Platform is intended to serve as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The OS platform will be accessible via the following link:

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Bank account:

Volksbank Mittelhessen
IBAN DE76 5139 0000 0070 9703 09

Technical implementation and hosting::

coretress GmbH
Moltkestr. 99
50674 Köln